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We protect your data

Privacy Policy

Fox Online Solutions is committed to respecting privacy of customers and users of the Fox Online Solutions website.

This privacy policy governs the manner in which Fox Online Solutions uses, maintains and discloses information collected from customers and users of the Fox Online Solutions website and Client Portal.

Fox Online Solutions will do everything in its power to ensure that your right to privacy is maintained and protected. This website is not directed at children under 18 years of age.

Information Collected

Fox Online Solutions may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. The information Fox Online Solutions collects is personal and identifies you individually, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone numbers
  • URL
Sensitive Information

Fox Online Solutions does not store any sensitive credit card or other billing information on its servers. At point of purchase, all payment details entered are securely transmitted directly to our third-party payment provider. Fox Online Solutions employs industry standard security measures to protect the confidentiality of this information during transmission.


Fox Online Solutions may collect information on how users access the website by using a tracking ID unique to each user through the use of cookies. Cookies used on the Fox Online Solutions website do not contain any personally identifiable information.

A cookie is a piece of data stored on the user's computer tied to information about the user. Fox Online Solutions may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Fox Online Solutions to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by Fox Online Solutions to store, for example, whether or not you want your password remembered, or other such information.

Log Files

Like most standard websites, Fox Online Solutions uses log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in the Fox Online Solutions log files, including but not limited to IP addresses, is linked to personally identifiable information.

How we use this information

Fox Online Solutions may use the personally identifiable information collected to contact customers regarding products and services offered by Fox Online Solutions and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. Fox Online Solutions may also use this information for research purposes regarding the effectiveness of website services, marketing, advertising and sales efforts. Fox Online Solutions will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures.

Disclosure of Information

Fox Online Solutions may disclose aggregate, anonymous, data based on information collected from users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case Fox Online Solutions is sold, the information collected from users may be transferred to the new owners.

Fox Online Solutions may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received by Fox Online Solutions from its customers. In all such cases, such third party service providers will be required to treat all such data with the same degree of care as Fox Online Solutions and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

For all domain registrations, your registrant details are passed to the domain registrar in accordance with their registration procedures.

Special Offers and Updates

Fox Online Solutions customers and users will occasionally receive information on products, services, special deals, and possibly a newsletter. Out of respect for the privacy of users, Fox Online Solutions presents the option to not receive these types of communications.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Legal Disclaimer

Though every effort is made to preserve your privacy, Fox Online Solutions may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, Fox Online Solutions will comply with judicial proceedings should a court order or legal process be served on Fox Online Solutions.

The Fox Online Solutions website may contain links to other sites. Please be aware that Fox Online Solutions is not responsible for the privacy practices of other websites. You are encouraged to read the privacy statements of each and every website that collects personally identifiable information. The Fox Online Solutions Privacy Policy as described herein applies solely to information collected by Fox Online Solutions.

Maintenance of Information

The information provided to Fox Online Solutions is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Fox Online Solutions. Fox Online Solutions employs industry standard security measures to protect the confidentiality of the information. Although Fox Online Solutions cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences.

Your Responsibility

Reasonable effort should be made to ensure that all information provided to Fox Online Solutions is accurate. Any change in information including but not limited to, name, e-mail address, postal address and telephone numbers, should be updated using the Client Portal. Otherwise, notification should be provided to Fox Online Solutions by e-mail.

You are responsible for the security of your account credentials including usernames and passwords. Make sure you keep this information in a safe place and do not share it with others. Always remember to log out after your session ends, to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.


Any questions concerning this Privacy Policy may be directed to us using our contact form.